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From the moment your order drops into our system, the production process begins. No later than 7 days, your order will be shipped by us.

First, you need to deliver us the custom design of the model you want, after being reviewed by our designers, if it is acceptable then we’re able to produce it.

Yes, the price of all our jewelry is the same, both online and in-store.

Your order will be delivered to you in a special box with the Mosart Diamond logo on it, your certificate of originality, and will be delivered with secure shipping.

When you encounter a problem with the product you receive, you can report your issue by reaching us via Whatsapp or E-mail.

If you have a problem with the size of the ring you ordered, you can send your ring back to us and we can adjust it to the size of the ring you want.

The product you ordered will have an official institution-approved certificate with the information written down.

If there is no damage or scratch on the item you purchased, you can return it within 14 days. after being reviewed by our experts, if there are no problems the return proceedings will be initiated.